Can I install an approved Bluetooth low Energy (BLE) Identification device(s) in my vehicle, motorcycle, RV, Trailer and/or boat?
Yes, KYCS approved BLE Identification device(s) will work when installed correctly in a vehicle, RV, motorcycle etc..Please review the installation guide for more details. Please note that Bluetooth low energy devices should not be installed in any metal enclosure as it will reduce and/or prevent the signal from being transmitted and received.
What phones are compatible with the KYCS Keep Your Community Safe App?
We currently support Android 6.0 or newer with Bluetooth low energy and iPhone 4s, iPad 3 and Mini or newer. Please note Blackberry devices are currently unsupported.
Are the current approved Bluetooth Low Energy Identification devices water resistant?
Yes, currently all KYCS approved BLE ID devices are water resistant. Please check our product page to ensure the correct unit fits your application before purchasing.
Do phone and/or tablet cases affect the performance of the KYCS App and/or Bluetooth range?
Yes, cellular phone, tablet cases and/or covers will reduce and/or block the Bluetooth signal from connecting with the approved BLE devices. For best performance, please remove cellular phone cases and/or covers.
How does the KYCS Global system work?
The approved BLE device(s) communicates via Bluetooth 4.0 technology with supported phones and tablets. KYCS app users are part of the Global Network Community. Each smartphone works together anonymously to locate KYCS BLE devices anywhere worldwide where cellular coverage is available. When a approved BLE device is located, or pinged by the Network Community it will update the owner with the last known GPS location anonymously.
Can I share my Bluetooth Identification device with family members or friends?
Yes, the KYCS app has a Share feature that allows you to share your BLE ID device with other users of the KYCS App. Once shared, the users in your shared group will also be able to view and identify your BLE device. You can also share your BLE device to our Lost & Found Network and if your BLE device is in range of one of our users, it will anonymously send you a GPS location update. Please note that you must set-up a Shared Group first before you’re able to share the BLE device to other users.
What is the KYCS Recovery Network?
The KYCS Recovery Network App is designed for Law Enforcement officers and agencies to identify stolen property and/or missing individuals that are equipped with an approved BLE device. If your item has been reported stolen, you can share it to the KYCS Recovery Network. If law enforcement recovers your stolen item, you will be updated via the KYCS App to contact local authorities for further details.
Does the KYCS App require internet service to work?
Yes, the KYCS app requires Bluetooth, internet and location services to operate all functions of the app. If either feature is off the KYCS app will not load and you will not be able to use any features.
Does the KYCS app consume high battery power?
When the KYCS app is in standby mode “HOME” Page, there is a low to medium battery consumption. High battery consumption occurs only when in the “HUB” and “Item” page where the KYCS app is always scanning for your registered BLE tags. KYCS offers the longest range BLE ID devices on the market, specifically designed for high value assets.
Are all features available on both Android and iPhone?
Features are similar between both platforms. Zone Alert is currently only available on Android supported mobile phones. If you have further questions on features please contact us prior to purchasing any BLE devices.